[ MAP REQUEST FULFILLMENT ]
Paperless Map Request Fulfillment for Utilities
Move map requests online and cut hundreds of thousands in OPEX. CivilGrid MRF digitizes intake, automates NDAs and approvals, and delivers maps securely with full chain of custody. Built for utilities handling 1,500+ map requests a year.
[ WHAT IS CIVILGRID MRF ]
One system for every map request
CivilGrid MRF replaces email chains, phone calls, and mailed forms with one system for map requests. Requesters submit online, NDAs and approvals run on workflows you configure, and your team delivers maps in seconds instead of days, with every request tracked from intake to delivery.
$750K
Annual savings for a California dry utility handling 7,000 map requests a year
30 days → 1 min
Delivery time for automated approvals at the same utility
$500K
Annual savings for a dry utility handling 3,000 map requests a year
3 hrs → 15 sec
Delivery time for automated approvals at the same utility
[ HOW IT WORKS ]
From request to delivery in one workflow
01
Accept map requests online
Replace email chains, phone calls, and mailed forms with a single online intake. Every request is logged, tracked, and searchable in one place.
02
Automate fulfillment with workflows
Configure workflows for public and private requests, including NDA automation, so most approvals take one click instead of a dozen steps.
03
Securely share files
Deliver PDF and PNG maps with chain-of-custody tracking that supports background-check, information security, and privacy requirements.
[ From the field ]
Trusted where the data matters most
What engineers and utilities say about working with CivilGrid.
CivilGrid keeps showing its value to me every time I use it. I urge my team to use it on every proposal or project that has a utility component to be even more efficient. Their services keep getting more comprehensive over time and replaces other standalone applications we were using.
CivilGrid is a great tool for our pipeline projects for providing instant access to utility information during the planning and early design stages, identifying affected agencies along an alignment, and capturing field observations that aid in decision making for our designs.
CivilGrid’s ability to consolidate all project records and requests into a single platform has been incredibly convenient. We no longer need to juggle multiple systems or contact various agencies. Overall, CivilGrid has exceeded our expectations. It’s become an indispensable tool for our projects.
CivilGrid’s data specialists are top notch. They are always ready to answer questions, lend assistance, and make product changes to help us work better.
I recommend CivilGrid to all utilities. They are a reliable source for the vital combined utility information that doesn’t exist in most areas.
FAQs
