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Telecom Engineering Provider

Telecom Engineering Provider Realizes 90% Cost Reduction with CivilGrid

A large telecom engineering services provider uses CivilGrid to source utility data required for telecommunication project design drawings.

Details:
Civil engineering
Data
Faster research
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“We can now download information and close out a request within 30-minutes of being in our hands.”
Manager, Records & Research Department
Telecom Engineering Services Provider

About

CivilGrid provides consolidated site due diligence data. This large telecom engineering services provider uses CivilGrid to source utility data required for telecommunication project design drawings. Since their 2021 implementation, the company has reduced time and costs associated with data acquisition and drawing development.

Company Profile

  • Full-service engineering firm for telecom & utilities
  • 560 projects per month in California
  • Clients include Google, Comcast, AT&T & Verizon
  • 4,000 employees

The Challenge

Data requests are handled by the firm’s centralized Records Research Department (RRD) Team. RRD manages site data requests for more than 560 projects per month in California, including about 225 projects in the Bay Area. The RRD Team regularly observes the following challenges:

  • Submitting project data requests typically takes 30 minutes, translating to more than 100 hours per month for Bay Area projects alone.
  • Data receipt ranges from 1 to 8 weeks from the request, leaving projects on hold until all data is received.
  • Requested data is often provided in PDF format, which requires digitization and adds 1 hour per project.

The Results

With CivilGrid, the RRD Team has dramatically reduced project cycle times. Data request processing is reduced to 5 minutes and wait times for utility data are nonexistent. Also, the site layout team no longer invests time and expense to digitize data.

Cost and Wait Time: Without vs. With CivilGrid

  • Bay Area cost: $66,000 without CivilGrid → $7,000 with CivilGrid
  • California cost: $165,000 without CivilGrid → $17,000 with CivilGrid (90% improvement)
  • Typical longest wait time: 60 days without CivilGrid → ~0 days with CivilGrid (99% improvement)

Key Benefits

Faster Access to Data: Instant access to utility data reduces overall project cycle time, improves work quality and client satisfaction.

Realizing Efficiencies: Obtaining data in CAD compatible formats eliminates need for data digitization. Utility data can be viewed in real time and extracted from the platform in CAD compatible format.

Significant Annual Savings: Total cost savings are estimated at $150,000 per year.

90%
Lower Data Costs
Data costs cut from $66,000 to $7,000 in the Bay Area and from $165,000 to $17,000 across California.
99%
Shorter Wait Times
Typical longest wait time for utility data cut from 60 days to ~0 days.
5 min
Faster Request Processing
Data request processing reduced from 30 minutes to 5 minutes per project.
$150K
Significant Annual Savings
Total cost savings are estimated at $150,000 per year.

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